What We Collect and Why We Use It
When you open an account with royal12, we collect the information you provide directly — your name, email address, date of birth, and contact number. When you deposit using DANA, OVO, or GoPay, we record the transaction reference and wallet identifier tied to that payment so
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we can match it to your account and process withdrawals accurately. We also collect device and session data automatically: your IP address, browser type, and pages visited within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell
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your personal information to third parties. We share data only where it is necessary to process your payment through a named e-wallet provider, verify your identity as required by applicable regulation, or respond to a lawful request from an authority. Players in Semarang and elsewhere in
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Indonesia should note that the scope of data handling depends on local law and the eligible regions in which this service is available. We retain your account data for as long as your account is active and for the period required by applicable obligations after closure.
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You can ask us to review, update, or delete your information at any time by reaching our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.